Frequently Asked Questions (FAQs)
- Fleet Manager (helps customer ensure their detectors and colleagues are ready for work)
- Live Monitor (provides customers with the information their need to take action when seconds count)
Grid Fleet Manager Services:
- Any detector in the ALTAIR family
- GALAXY GX2 automated test system
Grid Live Monitor Services:
- ALTAIR 4XR
- ALTAIR 5X / 5X PID / 5X IR
- ALTAIR io360
- MSA Hub
A) Access: Every customer has an exclusive separate database location with restricted access. As a customer, you maintain full control of your content. We provide an advanced set of access, encryption, and logging features to help you do this effectively. User authentication is verified for data upload and access. We do not access or use your content for any purpose without your consent.
B) Data protection: All the data in transit are encrypted. While stored in the datacenter, the information is secured by the virtual private cloud. Central monitoring with AI-based anomaly detection provides further data protection.
C) Disclosure of customer content: We do not disclose customer information unless we’re required to do so to comply with a legally valid and binding order.
If you or someone from your team need further information on data security, connect with us.